Summary of Job Scope and Expectations:
The Assistant Manager position is responsible for the successful day-to-day performance of the restaurant under the guidance of the General Manager, with accountability for:
- Training restaurant associates on food and work safety
- Delivering exceptional guest experience
- Achieving restaurant financial targets
- Overseeing day-to-day performance of associates
- Performing all GM responsibilities in the absence of the GM
The Assistant Manager assists the GM in the successful operation of a single restaurant and supports the overall mission and culture of the Company.
Essential functions:
The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities. Reliable and dependable attendance is required.
Knowledge, Skills, and Abilities:
- Contribute to building and sustaining the MENSHO Mission, Culture, and Style
- Thorough knowledge of all operations policies, procedures and practices
- Thorough knowledge of recipes and cooking utensils as well as quality and inventory control
- Thorough knowledge of FOH and HOH responsibilities
- Understanding worldwide MENSHO
- Knowledge of trends affecting the food service industry and the competitive market
- Knowledge of labor law and MENSHO workplace policies and procedures
- Understanding of financial measures and performance
- Leadership and team building skills
- Financial management skills
- Strong communication (oral and written), listening, training, and assessment skills
- Ability to teach food and work safety to restaurant associates and take inventory correctly
- Ability to influence others, resolve complex problems, and facilitate processes
- Ability to embrace change and continuous learning
Education and Experience:
- High School Diploma or GED required. Associates or Bachelor’s degree preferred
- Minimum one year of restaurant operations experience required
- Full-service restaurant experience preferred
- Management experience preferred
- Must be able to work flexible schedule, including nights, weekends, and holidays
- Must have reliable transportation
- Must be at least 21 years old
Physical Requirements:
- Remains standing for long periods of time
- Reaches across counter tops
- Occasionally reaches high storage shelving with the use of step ladder
- Performs repetitive tasks
- Cross training includes use of restaurant equipment
- Works efficiently in a fast-paced environment with hot and cold foods
- Able to lift up to 45 lb.
Food Safety:
- Must be Serve Safe certified
Restaurant Conditions:
- Kitchen areas often hot with steam and food vapors
- Hot kitchens with high noise levels
- Limited work space depending on location